Casino Extreme Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your access to and use of Casino Extreme, including the website, account services, games, payment facilities, promotional offers and any related features. They are intended for players in Australia and should be read together with any game rules, promotional terms, privacy information, responsible gambling guidance and other conditions published on the website.

By visiting the website, registering an account or using any part of the service, you agree to comply with these terms. If you do not agree with them, you must not use the website or participate in any games. Casino Extreme may update these terms from time to time. Changes may be published on the website, and your continued use of the service after an update may be treated as acceptance of the revised terms.

You are responsible for checking the current version of these terms before using the service. Additional conditions may apply to particular games, payment methods, promotions or account features. If an additional condition conflicts with these terms, the specific condition will generally apply to the relevant activity.

Eligibility and lawful use

You must only use Casino Extreme where online gambling is lawful for you. You must meet the applicable minimum age requirement and satisfy any identity, location or verification requirements that apply. You must not use the service if you are underage, prohibited from gambling, subject to a self-exclusion arrangement, or otherwise restricted by law or by a decision made in accordance with these terms.

• Use the website only for personal entertainment and not on behalf of another person.
• Provide information that is accurate, complete and kept up to date.
• Follow all applicable Australian laws and any other laws that apply to your use of the service.
• Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
• Do not attempt to interfere with, damage or gain unauthorised access to the website or its systems.

2. Accounts, verification and security

You may need to create an account to access certain services. You may generally hold only one personal account unless Casino Extreme expressly allows otherwise. Accounts are personal to the registered player and must not be sold, transferred, shared or made available to another person.

During registration and at other times, Casino Extreme may request information or documents to confirm your identity, age, location, payment ownership or source of funds. You agree to provide requested information within a reasonable period and to ensure that all documents are genuine, current and readable. Until verification is completed, access to some services may be limited and transactions may be delayed or declined.

You are responsible for keeping your login details confidential and for all activity conducted through your account, unless the activity resulted from a failure by Casino Extreme to protect its systems. You should choose a strong password, avoid reusing it elsewhere and notify the appropriate support channel as soon as possible if you believe your account has been accessed without permission.

Casino Extreme may suspend, restrict or close an account where it reasonably considers that information is inaccurate, these terms have been breached, a security concern exists, responsible gambling controls require action, or activity may be unlawful or harmful. Where permitted, you may be informed of the reason for an account action. Any remaining balance will be handled in accordance with applicable law, verification requirements and these terms.

Fair play and prohibited conduct

Games must be played fairly and using approved account and payment details. You must not use automated software, bots, scripts, technical tools, exploits, collusion, fraudulent strategies or any method intended to obtain an unfair advantage. You must also not attempt to manipulate game results, payment processing, promotional systems or account controls.

• Do not create duplicate accounts to avoid restrictions or obtain an offer more than once.
• Do not use another person's payment method without proper authorisation.
• Do not disguise your location or identity to bypass geographic or account controls.
• Do not reverse engineer, copy, disrupt or misuse any part of the website.
• Do not harass staff, providers or other players through website communications.

3. Deposits, withdrawals and game play

Available payment methods, minimum and maximum transaction amounts, processing arrangements and any applicable charges will be shown on the website or during the relevant transaction. You should review those details before confirming a deposit or withdrawal. Casino Extreme may require a payment method to be registered in your name and may ask for evidence that you are authorised to use it.

You must only deposit money that you are entitled to use and can afford to lose. Deposits are intended for participation in the service and must not be used to test payment instruments, move funds for another person or support unlawful activity. A deposit may be rejected, reversed or held where a payment cannot be confirmed, a transaction appears unusual, or verification is incomplete.

Withdrawal requests may be subject to identity checks, payment verification, account review and any requirements displayed at the time of the request. Processing times can vary depending on the payment provider, banking network, public holidays, compliance checks and the information supplied by you. You are responsible for ensuring that your payment details are correct.

Game outcomes are determined by the applicable game system and rules. You should review the rules and any displayed information before playing. A wager may be treated as final once accepted by the system, except where a correction, technical fault, duplicated transaction or other remedy is required under applicable law or the relevant game rules.

If a technical error affects a game, transaction, balance or result, Casino Extreme may take reasonable steps to correct the error. This may include cancelling an affected wager, restoring an incorrect balance or withholding an amount credited by mistake. You should report suspected errors promptly and should not knowingly use or withdraw funds credited in error.

Promotions and bonuses

Promotions, bonuses and promotional competitions may be subject to separate terms. Those terms may include eligibility rules, expiry dates, wagering or playthrough conditions, contribution rules, limits, qualifying payment methods and restrictions on withdrawals. You should read the relevant offer terms before accepting or using an offer.

Casino Extreme may withdraw, amend or refuse a promotion where permitted, including where an offer has been used in error, a technical issue has occurred or the promotion has been misused. A promotion is not an entitlement to participate in future offers. If promotional terms conflict with these general terms, the promotional terms will apply to that offer.

4. Privacy, responsible gambling and other conditions

Privacy and communications

Personal information is handled in accordance with the Casino Extreme privacy information and applicable privacy requirements. Information may be collected and used to provide the service, process transactions, verify identity and age, maintain security, meet legal obligations, manage responsible gambling risks and communicate with you about your account. You should review the privacy information for further details about collection, use, disclosure, storage and your available privacy choices.

You agree to receive service-related communications needed to operate your account, such as security notices, transaction updates, changes to terms and responsible gambling information. Marketing communications may be managed using the options provided in the relevant message or account settings, where available.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget and time limit before you play, never chase losses and do not gamble with money needed for living expenses. Avoid playing when affected by alcohol, drugs, strong emotions or financial pressure.

• Use available deposit, spending, loss or session controls where offered.
• Take regular breaks and keep track of time and money spent.
• Consider self-exclusion or account restrictions if gambling is no longer enjoyable or controlled.
• Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
• Do not ask another person to gamble for you or use another person's account.

Requests for account limits, cooling-off periods or self-exclusion will be handled under the responsible gambling processes available on the website. You must not attempt to open or use another account to avoid a restriction. Responsible gambling tools are intended to support safer play, but no tool can replace personal judgement and professional support where that is needed.

Website availability and liability

Casino Extreme aims to provide a reliable service but does not guarantee that the website, games, account functions or payment facilities will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, technical faults, telecommunications issues, third-party providers, events outside reasonable control or legal and regulatory requirements.

To the extent permitted by law, Casino Extreme is not responsible for loss caused by your misuse of the service, inaccurate information, unauthorised access resulting from failure to protect your login details, interruptions beyond reasonable control or conduct that breaches these terms. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded, restricted or modified under Australian law.

Governing law and questions

These terms are intended to operate subject to applicable Australian law. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. A failure to enforce a provision immediately does not mean that provision has been waived.

If you have a question, complaint or concern about your account or these terms, use the support or contact options made available on the Casino Extreme website. Please provide enough information for the matter to be reviewed, but do not send passwords or sensitive payment details through an unsecured channel.